Services for Owners and Operators

Many communities no longer expect to have full occupancy. The Highland Group can raise that bar for you.

Our client programs are tailored to meet your needs:

• Boost Occupancy Now!
  This unique service provides a short-term plan for boosting occupancy.
• Marketing Tuneup
  This program offers a custom plan for improving marketing effectiveness through a series of proven strategies.
• Marketplace Scorecard
  With our Scorecard service, you’ll know exactly where you stand in your local market, key to good positioning.
• Turning Current Clients into Raving Fans
  This Highland Group program includes in-depth analysis of customer satisfaction and plans for changing perceptions.
• Precision Pricing Analysis
  This program helps you maximize pricing while staying competitive.
• Service Area Profile and Trends
  This service helps you understand local trends, competitors, and changing demographics.

We are happy to discuss your project and help you determine how we can help you raise the bar.